b'Terms & Conditions of TradingCARRIAGE: All orders over 250.00 in value will be carriage paid to England and Wales mainland destinations, except for items in red and marked with an * for which carriage is charged at cost, also for Highlands and island destinationscarriage and packing will be charged at cost. For orders under 250.00 in value, there will be a small order charge of 25.00 to cover handling and carriage.PRICES: Due to the global economic position, it is our intention to hold prices firm for as long as possible, but we reserve the right to increase our prices without prior notice. Prices charged will be those ruling at time of despatch. All items with a code that begin withT/ are not subject to normal trade terms.VAT: All prices are exclusive of VAT which will be charged at the rate prevailing at the time of despatch.TERMS: Strictly nett 30 days to customers with an approved credit limit. Otherwise cash with order. Not withstanding delivery and the passing risk, property in and title to the goods shall remain with the seller until the seller has received payment of the full price of (a) all goods and or services the subject of the contract and (b) all other goods and orservices supplied by the seller to the buyer under any contract whatsoever. Payment of the full price shall include,without limitation, the amount of any interest or other sum payable under the terms of this and all other contractsbetween the seller and the buyer.SHORT/NON DELIVERY: Claims must be made in writing within seven days from date of invoice.DAMAGED GOODS: Claims for damaged goods must be notified by telephone immediately and confirmed in writing within 3 days from receipt of goods.RETURNS: Most large items are made to customers order and are unable to be returned. No goods will be accepted back for credit without prior permission. A minimum 20% handling charge will apply, plus carriage (if applicable) and VAT. This does not apply where there is a justifiable complaint against the quality of the goods.TITLE: Title to the goods does not pass to the purchaser until the account is settled in full.SPECIFICATIONS/DESIGN: We reserve the right to amend design and specifications of all products without prior notice.'